A brief Summary
The white paper by Rishi Venkat proposes a Hub and Spoke model for deploying AI agents across enterprise People Tech systems. Today’s HR tools—spanning performance, recruitment, learning, and more—often lack unified support, consistent updates, and real-time analytics. The Hub (central AI agent) offers a single knowledge base and query interface, while Spokes (local agents) embedded within each app provide contextual help, updates, and user actions. This architecture enables scalable, consistent, and intelligent support across systems, improving user experience and operational efficiency. Though focused on HR, the model is extensible to any enterprise function like sales, customer service, or product ops, enabling centralized oversight with decentralized execution.